Family Health Care Center in Royal Oak, MI - Paul R. Ehrmann, D.O.

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Office Evaluation

OFFICE SURVEY AND EVALUATION:
Your opinions are very important to us!

The physicians and staff at the Family Health Care Center are committed to providing the highest possible level of medical care and courteous service in our community. We need to know from you what we are doing right - and what we could be doing better!

Please take a few moments to complete the following questionnaire and send it to us. We will tabulate your responses and use them as a "launch point" for quarterly focus groups to establish practice improvement goals.

PROVIDER/PHYSICIAN SEEN

Date Seen:

Would you like the phones to be open during lunch hours for appointment scheduling?

Yes

Indifferent

Please rate: Location, Parking, and Convenience

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Answering and Handling Your Phone Calls

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Seeing you promptly for appointments once you're in our office

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Office Decor and Furnishings

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Temperature/Comfort of the Lobby and Rooms

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Courtesy and Bedside Manner of the Staff

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Courtesy and Bedside Manner of the Physicians

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Professionalism of Non-Physician Staff

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Professionalism of Physicians

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please rate: Availability and Types of Magazines

1 - Poor	2 - OK	3 - Fair	4 - Very Good
5 - Exceptional

Please comment, if necessary, on any of those items above - all comments will be kept in confidence.

Anything that you specifically like about our practice?

Anything about us you wish we would change?

Are there any services you've noticed at other practices that you would like us to offer?

Would you be available for quarterly focus groups to review these issues?

Yes

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2033 Crooks Road
Royal Oak, MI 48073
Phone: 248-543-2000

Established 1961.
Providing over a century of collective experience,
service and care.

"Good health is not only the absence of disease"

Daily Tribune's Best of the Best 2010 Reader's Choice Award

Voted First Place for Best Southeast Oakland County General Practice

Generation XL Book

more info coming soon.

Dr. Paul was selected for inclusion in 2011 Detroit Super Doctors

Paul R. Ehrmann

online at

visit superdoctors.com

Metro Parent's readers have picked Dr. Paul Ehrmann as a Metro Parent Mom-Approved Doc.

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Copyright © 2002 - 2012 Family Health Care Center in Royal Oak, MI - Paul R. Ehrmann, D.O. All Rights Reserved.
Our doctors have independent practices with a common shared staff. The views and opinions contained herein may or may not reflect those of the individual physicians that operate at the Family Health Care Center.
LAST MAJOR SITE UPDATE: OCTOBER, 2009
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