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No Show Appointment Policy

In order to effectively monitor your medical care, we will schedule you for evaluations and reevaluations.

We will always attempt to call you before your appointment time. If you are not home, we will leave a message about your upcoming appointment.

If you know that you will be late to an appointment more than 15 minutes, please call our at 543 2000.

If you know when you will not be able to keep your appointment, please call our office with at least 24 hour notice and use extension 230 to leave a message.

In most circumstances, if you do not show for your appointment without prenotication as described above, you will be issued a postcard reminder about this missed appointment without charge to your account. .

A missed second appointment, will result in up to a $50.00 dollar charge assessed against your account which will need to be paid before your next appointment with the Doctor.

A missed third appointment without notification to our office will result in dismissal from the practice.

You may also be charged up to $50.00 for missed complete physical exams, pap smears and procedures without 24 h office prenotification.

Work Note Policy 

At the Family Health Care Center, we promise to try to get you in to see the doctor the same day. If a work-school note is needed, we will only be able to issue same on the first missed day and not after a patient has been out for more than one day, unless special circumstances exist as deteremined by the doctor.

New patient sign up PCP policy 

When patients are signing up for some insurances , they list their Primary Care Physician (PCP) as their doctor at the start of the contract year. We strongly encourage new patients that have never seen their doctor that they have signed up for to make a "well" appointment within three months from sign up to establish establish baseline background medical information that is important when comparing in the future to "sick" visits. Please be advised, this well visit may or not be covered by your insurance.

Forms and charges

The following is an example of items that may result in a nominal administrative charge against your account:

  1. If inaccurate insurance information is given to us and a rebill results to your correct insurance. IT IS VERY IMPORTANT AT EACH VISIT TO VERIFY WITH YOUR RECEPTIONIST YOUR CURRENT DEMOGRAPHIC INFORMATION IS ACCURATE (NAME, ADDRESS, PHONE NO., INSURANCE COMPANY)
  2. FMLA, disability or any other forms that is time consuming that the doctor needs to fill out.
  3. If you have mail order prescriptions, please call or drop off list a couple days before you need them and we will have ready for pick up (no faxing) at the front window-there will be no extra charge for this.
  4. IF YOU DESIRE YOUR PRESCRIPTION TO BE FAXED..THERE WILL BE A 10 DOLLAR CHARGE FOR THIS SERVICE.

Last Updated ( Wednesday, January 16, 2008 )
 

Location and Hours

2033 Crooks Road
Royal Oak, MI 48073

Phone: 248-543-2000
Michigan Family Health Care Center
Established 1961.
Providing over a century of collective experience,
service and care.

"Good health is not only the absence of disease"

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